Customer Service

Applying for a Novo checking account? We've got you covered with answers to the most common questions during each step of the application process.

Miranda’s tale begins in the Colombian countryside, where she developed an eye for the simple and beautiful things in life. Read on to learn how she fine-tuned her design skills over the years, and now plays a vital role in designing the Novo brand.

Zendesk VP of the Startup Initiatives Kristen Durham hosted Novo Head of Customer Success Brian Kale in a webinar to discuss the importance of the customer experience, the current state of fintech, and more.