Contact Us

Interested in getting started with Novo? Have a specific question about your Novo account? Whatever you’re looking for, we’re here to help. Here are some ways to get connected with us.

In the app

Reach out to our customer support team in the Novo app.

By email

Email us at support@novo.co.

Our Help Center

Check out our Help Center to get quick answers to FAQs.

Our mailing addresses

New York, NY

123 William St
19th Fl.
New York, NY 10038

Miami, FL

78 SW 7th Street
7th Fl.
Miami, FL 33130

Novo is a fintech, not a bank. Banking services provided by Middlesex Federal Savings, F.A. Member FDIC.