I'm a customer, how do I contact Novo?

If you have a Novo account:
Log in to send us a message directly from your portal:
In the app: Tap More → Support
On the web: Click your profile menu in the top-right corner, select Support.

In addition, customers with at least $5,000 in incoming credits in at least 3 of the trailing 6 months may call us by logging in and going to Support.
Our Support team is available Monday through Friday, 9am - 6pm ET.

If you need help with your application or cannot access your account, please email support@novo.co.