Does Novo use 2-factor authentication (2FA)?

Yes. We use two-factor authentication (2FA) to help protect your account. You may be asked to enter a code sent to your phone when: You sign in from a new device You sign in from a new location If you’re using a device you’ve signed in with before, you usually won’t be asked for a code every time. But you may see more frequent 2FA requests if: You travel often Your location changes You switch devices Basically, this extra step helps keep your account secure without slowing you down each time.