What if there is an unrecognized withdrawal on my account?

Updated June 18, 2026

If you see a withdrawal you don’t recognize, please call us right away.

You can contact our Fraud team at 1-(844)-260-1461 to take a closer look.

Have this info ready:

Date of the transaction
Amount
Transaction type (like “POS withdrawal” or “External withdrawal”) Merchant name

We’ll review it and help you figure out what’s going on.