What is Novo’s identification verification process?

Updated June 18, 2026

To keep accounts secure and meet federal requirements, we verify every account holder’s identity.

Then we review your information using secure systems. This is usually quick and helps protect your account from fraud.

What we need from you:
Valid government-issued photo ID (driver’s license, state ID, or passport)
A selfie to match your ID
Business documents (like formation docs or an EIN letter), depending on your business