If I don't have enough in my account to cover a transaction, what should I do
We don’t offer overdraft protection, so it’s important to keep enough money in your account before making payments.
One way to stay ahead is to set up . This lets you know when your balance drops below a set amount.
How to turn on low balance alerts:
1. Open the Novo app
2. Tap Account
3. Choose Settings
4. Choose Low Balance Alert
5. Turn on alerts and set your limit
6. Tap Save
You’ll get a notification when your balance falls below that limit.