Why was my application denied?

We review every application against our eligibility, compliance, and risk requirements. In some cases, we’re not able to approve an account.

Common reasons include:
Business structure – If ownership or control can’t be clearly verified (for example, layered entities, trusts, or complex ownership), we may not be able to approve the application.
Prior account history – Past issues like charged-off balances or repeated overdrafts may affect eligibility.
Business type – Some industries fall outside what we can support due to legal and regulatory requirements.

We use internal reviews and third-party data sources as part of this process. Final decisions are based on whether we can support the business within our requirements.

A few things to know:
We don’t check your credit when you apply for a checking account
A decision won’t impact your credit score
We’re not always able to share specific reasons for a decision