Why was my credit card frozen?

Your card may be frozen to protect your account.

Here are some common reasons:

You froze it manually
You can unfreeze it anytime in your account.

Unusual or suspicious activity
We may freeze your card if something looks off. Check your alerts and confirm the transaction.

Missed payments or account issues
Your card may be restricted if your account isn’t in good standing.

What to do:
1. Open the app
2. Log in to your account
2. Check for alerts or notifications
3. Unfreeze your card or follow the prompts

If you still can’t use your card, reach out to Support online or in the app.