Why is a transaction missing from my account?

First, check to make sure the transaction is actually missing. Sometimes they can be hidden and you didn't know it—it happens.

Go to Activity (on the web it's in the left menu; in the app tap More, then Activity) and check if any filters are applied.

Next, check the timing. Some transactions take a few business days to appear.

If you still can't find the transaction, you can go to More → Support in the app, and we'll look into it.