Why does one Stripe payout show multiple transactions?

This can happen if you’re using Novo Boost.

Novo Boost gives you early access to your Stripe payout. Because of how it works, you may see up to 3 transactions for a single payout: Boost deposit – money is added to your account early Stripe deposit – the actual payout arrives (usually in 2–3 business days) Boost reversal – the early deposit is removed once the Stripe payout settles

In most cases, you’ll only notice the Boost deposit. If the Stripe payout is delayed, all 3 transactions may appear in your activity.

On your monthly statement, all 3 transactions will always be listed when Novo Boost is used.

If something still looks off, contact Support through the app.