What should I do if my debit card is lost or stolen?

Updated June 18, 2026

Request a replacement card as soon as you can. Then your current card will be frozen to prevent any unauthorized use.

On the web:
1. Go to Cards
2. Select Debit Card
3. Click Replace Your Card

In the app:
1. Go to More
2. Select Cards
3. Tap Debit Card
4. Select Replace Your Card

From there you'll:
1. Choose Lost or Stolen
2. Enter the business name on the card
3. Choose a shipping address
4. Submit your request

Your new card will get to you in 10-15 days.