How does Novo fight ACH and check fraud?
Your Novo account is protected by several layers of security and tools:
Two-factor authentication (2FA), a security measure that requires a one-time password for transfers and other transactions
Transaction limits: Unique limits on ACH transfers and check deposits—as your business grows, you can request a limit increase
Real-time notifications you can opt in to, so you can spot and report any unauthorized activity as soon as it happens
Low balance alerts, so you'll get a notification if your balance dips below the limit you set, and you can avoid not having enough to cover transactions
If you ever notice suspicious activity, you can also freeze your debit card right away , and call our Fraud Team at 1-(844)-260-1461 to freeze your account.