If I lose my phone, how can I get verified to log in?

Updated July 24, 2026

If you lose your phone, don't worry. You can still sign in to your account with email.
Here’s how:
1. On the code screen, choose Didn’t get a code
2. Choose to receive your code by email
3. Answer a couple of security questions to confirm it’s you

If your phone number changes, be sure to update your phone number in Settings (profile menu, top-right, on the web; More → Settings in the app), so your account info is up to date.