How do I contact Novo?

For help with your Novo account, sign in and open Support (on the web: profile menu, top-right; in the app: More → Support) to contact us.

In addition to the standard in-app support options, customers with at least $5,000 in incoming credits in at least 3 of the trailing 6 months may call us at (844) 260-6681, 9am to 6pm ET Monday - Friday, for any questions or concerns. See the Support page for details.

If you need help with your Novo application or you cannot access your account, please email support@novo.co.