Why haven’t I received my referral bonus payout?

To get the referral bonus, anyone you refer needs to meet all the requirements, including:

Signing up using your referral link
Depositing at least $100 within 30 days of opening their account
Maintaining that balance for at least 30 days

For full details, review the Novo Referral Program Terms & Conditions.

If all the requirements have been met, and you still haven’t received your payout, reach out to Support in the app (More → Support) or on the web (click your profile menu in the top-right corner → Support).