Why can’t I receive a wire?

If your wire hasn’t arrived, start first by checking the details with the sender.

The receiving bank should be listed as Middlesex Federal Savings, F.A. If any details are incorrect, the sender will need to recall and resend the wire.

If everything looks correct and it’s been 1–2 business days, ask the sender for a wire confirmation (wire sheet) and reach out to Support in the app (More → Support) or on the web (profile menu → Support), and our team will look into it.