Why is my payment still pending?

Updated September 13, 2026

A pending payment means the transaction has started, but the money hasn't fully processed yet.

Most transactions go through a pending stage.

Why a payment could still be pending:

  1. Processing time – Bank transfers (like ACH) usually take 1–3 business days Merchant timing – The business has approved the charge but hasn’t finalized it yet
  2. Weekends and holidays – Processing only happens on business days
  3. Cut-off times – Payments made after daily cut-offs start processing the next business day

In most cases, the payment will update once it finishes processing. If it’s taking longer than expected, you can reach out to Support in the app (More → Support) or on the web (click your profile menu in the top-right corner → Support).