Why can't I send money?

Updated September 13, 2026

There are a few common reasons you can't send money:

You don’t have enough available balance

The payment exceeds your limits

The recipient details are incorrect Your account or payment is under review

If everything looks right and it still isn’t working, reach out to Support in the app (More → Support) or on the web (click your profile menu in the top-right corner → Support).