If I lose my phone, how can I get verified to log in?

If you lost your phone and can't log in, email us at support@novo.co. We’ll verify your identity and help you update your number on the account.

If you're already logged in and wish to update a new number, you can update it in Settings (In mobile app: Tap More → Settings → Personal/Business Information. In web app: click your profile menu in the top-right → Settings.)