How do I activate my debit card?

Updated October 20, 2026

You can activate your physical debit card online or in the Novo app. On the web: 1. Go to Cards 2. Select Debit Card 3. Choose Physical Debit Card 4. Click Activate In the app: 1. Go to More 2. Select Cards 3. Tap Debit Card 4. Select Physical Debit Card 5. Tap Activate 6. Then follow the prompts to: Enter your password Enter your card details Set and confirm your PIN You can also set up your virtual card online or in the app: On the web: 1. Go to Cards 2. Select Debit card 3. Click Get a virtual card In the app: 1. Go to More 2. Choose Cards 3. Tap Debit card 4. Choose Get a virtual card 5. Follow the prompts to: Enter your password Set and confirm your PIN If you run into issues, reach out to Support in the app (More → Support) or on the web (click your profile menu in the top-right corner → Support).