How do I reset my password?

If you’ve entered your password incorrectly multiple times, your account may be temporarily locked. Please wait at least 60 minutes before trying again. To reset your password: Select Reset your password on the login screen. Then, follow the prompts to create a new password. Make sure you’re using the correct login page: User Login (for existing accounts) Applicant Login (for applications in progress) If you’re still having trouble, contact our support team at support@novo.co and we’ll help you get back in.