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Closing Your Card
Can I close my credit card account if I ...

Can I close my credit card account if I still have a balance?

Updated October 20, 2026

Your balance must be paid down to $0 before you can close your credit card account.

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Copyright © 2026 Novo Platform Inc.

Novo Platform Inc. (“Novo”) is a fintech, not a bank. Banking services provided by Middlesex Federal Savings, F.A., Member FDIC. Eligible deposits are insured up to $5,000,000 per depositor through Middlesex Federal Savings, F.A., Member FDIC, and other banks in its sweep network. Learn more

The Novo Debit Card is issued by Middlesex Federal Savings, F.A., and the Novo Business Credit Card™ is issued by Continental Bank, pursuant to licenses from Mastercard® International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated and can be used everywhere Mastercard is accepted. Eligibility subject to final Novo determination.

The Novo Merchant Cash Advance is offered by Novo Funding LLC. Your eligibility for Novo products and services is subject to final Novo determination.

*Earn 2% cashback on eligible purchases with a Novo checking account balance of $5,000 or more, and 1% cashback with a balance of under $5,000.

The Novo Business Loan™ is issued by Continental Bank. All loan approvals are subject to credit criteria and underwriting; terms and conditions apply. APR, loan amount, and repayment terms are based on your creditworthiness and will be disclosed at the time of your loan offer. You may prepay your loan in full or make additional payments at any time without penalty.

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