What should I do if my debit card is lost or stolen?

Updated October 20, 2026

Request a replacement card as soon as you can. Then your current card will be frozen to prevent any unauthorized use. On the web: 1. Go to Cards 2. Select Debit Card 3. Click Replace Your Card In the app: 1. Go to More 2. Select Cards 3. Tap Debit Card 4. Select Replace Your Card From there you'll: 1. Choose Lost or Stolen 2. Enter the business name on the card 3. Choose a shipping address 4. Submit your request Your new card will get to you in 10-15 days.