If I don't have enough in my account to cover a transaction, what should I do
We don’t offer overdraft protection, so it’s important to keep enough money in your account before making payments. One way to stay ahead is to set up low balance alerts. This lets you know when your balance drops below a set amount. How to turn on low balance alerts: 1. Open the Novo app 2. Tap More 3. Tap Settings 4. Choose Low Balance Alert 5. Turn on alerts and set your limit 6. Tap Save You’ll get a notification when your balance falls below that limit.