Your Novo Inbox

Updated July 9, 2026

Your Inbox is the home for everything Novo needs to tell you — account activity, important alerts, and offers — all in one place inside the app.


Why we built the Inbox

Between email, text messages, and push notifications, it's easy to miss something that matters — or feel buried by things that don't. The Inbox fixes that by:

  • Bringing your Novo communications together in one place, so you're not hunting across your email and texts to find them.
  • Keeping messages that used to disappear. Push notifications are easy to swipe away or miss entirely. In your Inbox, they stick around so you can come back to them whenever you need.
  • Cutting down the noise, so the things that need your attention actually stand out.

More of your Novo updates, in one place over time

Today the Inbox handles a growing share of what we send you. Over time, we'll be moving more of the communications you currently get by email and text into the app — so managing your account gets simpler, and your Inbox becomes the one reliable place to check.