Skip to main content
Primary navigation, desktop
What You Can Do
Run Your Business
Learn
Get Help
Get Paid
Invoicing
Accept Payments
Send and Pay
Pay Vendors And Employees
Spend
Track and Manage Expenses
Business Credit Card
Business Debit Card
Plan and Protect
Reserves and Allocation
Account Protections
Funding
Get Started
Manage Your Banking
Connecting Your Tools
Grow Your Business
Log in
Log in
Open account
Open account
Getting Started
About Novo
Are Novo accounts FDIC insured?
About Novo
How is Novo different from traditional banks
About Novo
Is Novo a bank?
About Novo
What is Novo?
About Novo
Who is Novo's sponsor bank?
Banking and Finance Tools
Does Novo offer a debit card?
Keeping Your Account Safe
Unauthorized Activity
What can I do if my account gets hacked
Unauthorized Activity
What if there is an unrecognized withdrawal on my account?
Unauthorized Activity
What should I do if I detect suspicious activity on my account?
Unauthorized Activity
Why did I get a notification about a suspicious login attempt?
Scams and Fraud
How can I identify a phishing attempt or scam?
Scams and Fraud
How does Novo fight ACH and check fraud?
Managing Your Cards
Getting and Replacing Your Card
Do I get a replacement card if mine is lost or stolen?
Getting and Replacing Your Card
What should I do if my debit card is lost or stolen?
Getting and Replacing Your Card
Where will my debit card be sent?
Getting and Replacing Your Card
Why am I getting a new debit card?
Getting and Replacing Your Card
Will I automatically get a new debit card when mine expires?
Card Information
How do I change my debit card PIN?
Moving Money
Linking External Accounts
Can I link an external bank account to my account?
Linking External Accounts
Why does my linked bank account show an error?
Deposits
How can I deposit money into my account?
Deposits
What can I do if my deposit failed?
Deposits
Why did my deposit fail?
Limits and Availability
Do I need to request a limit increase for an incoming deposit?
Managing Your Account
Logging In
How do I log in to my account?
Login Issues
How do I reset my password?
Login Issues
What if I forgot which email address is on my account?
Login Issues
What should I do if I forgot my password?
Login Issues
Why can't I log in to my account?
Account Information
What account information can I update myself?
Managing Your Business
Documents
Can I get a bank signature card?
Documents
Can I get a voided check from Novo?
Documents
Can Novo help me with my taxes?
Documents
Can Novo notarize my document?
Documents
Do I have any tax documents for my account?
Documents
Does Novo report my income to the IRS?